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Adding Last Message to Create Draft Reply

Hello, When adding a response to a conversation using the following Core API: https://dev.frontapp.com/reference/post_conversations-conversation-id-drafts The expectation is that the created draft will include the message thread as a quote (th his...

over 1 year ago in Developer Platform 0 Backlog

2 VOTE

Guru Enhancement Answers

Guru just released a new feature that allows users to search across applications integrated into Guru for "answers" to their questions. I wanted to surface this because I can see this functionality beneficial to customers. Peak Performers is one c...

over 1 year ago in Existing integrations 0 Backlog

2 VOTE

Set Timezone Manually

The timezone is set to whatever the computer clock in. As someone who travels, my time zone changes often and would like to my Front to stay in my home base timezone while my computer and I change timezones. Thank you.

over 1 year ago in Core Product Experience 1 Backlog

2 VOTE

Recognizing the same phone number for a contact with and without dashes

Correctly recognize contact phone numbers with numbers only and with dashes Aircall vs Front data example:Data is being sent over from Aircall, and people have to manually combine phone numbers for the same contact.

over 1 year ago in Contact data model 0 Backlog

4 VOTE

Include attachments in message templates

No description provided

over 3 years ago in Message templates 0 Backlog

4 VOTE

Keyboard shortcut: unsubscribe from mailing list

No description provided

over 3 years ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

3 VOTE

Improvements to subject line handling in message templates

No description provided

over 2 years ago in Message templates 1 Backlog

3 VOTE

Ability to remove shared drafts from my view

No description provided

over 2 years ago in Shared drafts 1 Backlog

2 VOTE

Bulk send / send & archive / send & snooze

I have written drafts for multiple emails that need to be sent and snoozed at the same time (example, snoozed until next Monday). I don't want to use a sequence since each emails is personalized. Right now, I need to click send and snooze for each...

over 1 year ago in Snooze 0 Backlog

2 VOTE

Start Conversations as Comments

It would be helpful to be able to start a new conversation as just a comment regarding a contact without it having to start as an email. For example - an internal meeting is held where specific to-dos regarding a customer are identified. It would ...

over 1 year ago in Collaborate - work together seamlessly 0 Backlog

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