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Todoist Integration - Day Month Year Date Formatting Option

Currently the formatting for dates is Month Day Year and is North America/US centric. An enhancement would be to provide other formatting options like Day Month Year for other Regions more native formatting.
over 1 year ago in Existing integrations 0 Backlog

More resources and types for custom fields

Add custom fields for more resources: Company, Workspace Add more custom fields types: Tag List, ... This can unlock many scenarios that need a centralised record of constants: incident management with IMs, advanced rules scenarios etc.
over 1 year ago in Custom fields 0 Backlog

Hover state for p2

When using the compact view, can we create a hover state similar to in the analytics view?
over 1 year ago in Client Platform 0 Backlog

Ability to remove context links in bulk

I used a test environment of an external system for Context Links while learning how they worked. Even deleting the app doesn't remove the links... I'd like to be able to remove all the dev ones.
over 1 year ago in Developer Platform 0 Backlog

Support boolean Search (x OR y)

Description: The search returns results matching all the words in my query and filters. Request: I would like to be able to find conversation matching one filter or another one; like: body:test OR subject:test-email
over 3 years ago in Matching 0 Backlog

Context Links should contain conversation attributes

Context links are great and we use the time. It would be fantastic if they could be used to transport information from front into the linked system, most critically conversationID or messageID. This could happen via an amended query string or via ...
over 1 year ago in Developer Platform 0 Backlog

Stop reopening mails, just because an out of office notitification is received internally

Prevent a conversation from being reopened just because an out-of-office notification is received internally?
over 1 year ago in Triage - get to inbox 0 / Vacation responders 0 Backlog

Keyboard shortcut: use keyboard arrows to move from P2 to P3 to scroll down P3

Keyboard users scrolling down P2 using the down arrow would like to move to P3 using the right arrow to then use the down arrow to view whole email if too long to fit to view
over 1 year ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Customize chatbot flow based on chat visitor geographic location

Ability to customize the chatbot flow and serve a different flow to chat visitors based on their geographic location. For example, many companies only service particular regions or countries. It would be great if the chatbot could determine a user...
over 1 year ago in Chatbots 0 Backlog

Explicit "empty value" cases in rule conditions

Rules to not have explicit No value/NULL cases. It prevents very specific workflows from working ("do X if subject is empty").
almost 3 years ago in Other (workflows) 2 Backlog