All ideas

Rule data sets are currently manually maintained or limited to 500 rows for a CSV import. API access to manage this would give an avenue to maintain this in a non manual way and reduces chances of errors occurring

Integrate articles from Wordpress site to Knowledge base articles

I would like to be able to, ideally, click on a subscriber icon and have a search result (like pinned comments) pop up with only their comments from an email /internal comment chain. I am often looking back to see what Karen or Bob said about such...

When analyzing one person's stats, I would like to exclude the email threads that only have one email without an answer. They could be considered as automatic emails (example: someone has accepted my calendar invite).

Today, company admin is the highest level of access which allows the user to access anything in Front, including billing actions such as adding licenses, changing payment details or upgrading plans. We could introduce a new notion of billing permi...

Customer is requesting the ability to use dynamic links in a signature. For example, when using the custom teammate field {{teammate.phone_number}}, they would like the number to be clickable.

There should be a way to not automatically look at the top email in each inbox when you archive something. Gmail currently takes the user to look at their main inbox - not a specific email/record

Display either the timezone of the client who selected the slot via the scheduling link or display both the timezone of the organiser and the client in the confirmation email.