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Keap (InfusionSoft CRM) integration

https://keap.com/
over 2 years ago in New integration requests 0 Backlog

HighSpot integration

https://www.highspot.com/
over 2 years ago in New integration requests 0 Backlog

Slab integration

No description provided
over 2 years ago in New integration requests 0 Backlog

Duration-type dynamic variables & custom fields

Introduce duration fields in rules to power time-sensitive workflows. For example: Add a "SLA target" custom field on the account to support a customer-specific SLA targets Have a "contract renewal date" custom field and use dynamic variable to fi...
over 3 years ago in Smart rules 0 Backlog

Add a "Select all" option in tag filters for Analytics

When you want to report on all tags except a few, you can Select all > deselect the few you don't want.
over 2 years ago in Insights 1 Backlog

Change UI/UX of Front Calendar and scheduling links to make it more modern

There are many scheduling apps currently with way cleaner and nicer UI/UX. Please consider redesigning yours. When we send the scheduling link to our partners/customers with bad design, it affects our brand/reputation.
over 2 years ago in Calendar View / Scheduling Links 0 Backlog

Edit conversation subject activity logs

Today, users can edit conversation subjects. However, the action is not logged in the activity thread. Admins need to track every action. Editing the subject of the conversation cannot be tracked (unlike most of the other actions)
almost 2 years ago in Collaborate - work together seamlessly / P3 display 0 Backlog

Support downloading all conversation attachments

Add download all to conversation attachments. Today action is only available for message attachments
almost 2 years ago in Attachments / P3 display 0 Backlog

Frontline users can see rule logic with view-only access

This will help with transparency as to how/why messages are getting assigned to them or not. This could be managed with a view-only permission for custom roles.
over 2 years ago in Permissions / Rule management 1 Backlog

Bulk update tags

Enable tag properties to be bulk updated, such as: Which inboxes the tag is restricted to "Display in conversation lists" setting Please leave a comment with the tag properties you would like to update in bulk.
over 4 years ago in Bulk updates 0 Backlog