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Pin parent tag and ALL nested tags to sidebar

Context: users migrating from folder-based email systems (Outlook) find it difficult to accept lack of folders. Front's answer is: use tags. However, unless you know that a tag exists, it is often difficult to find them, so users end up creating s...
over 1 year ago in Tags 0 Backlog

Labels for phone numbers and field to enter extension

Need ability to label phone numbers. Ex. "main", "direct"... Also need ability to enter in phone extensions.
almost 2 years ago in Contacts 0 Backlog

Trigger dynamic object creation when conversation title is changed

Would love to have dynamic objects triggered when I edit a conversation title and add a dynamic object pattern
over 1 year ago in Dynamic objects 5 Backlog

@ mention someone in a body of the email adds them to CC list (currently a gmail feature)

Anyone that wants a quick/convenient way to cc people to an email while typing out message, this is currently a feature in gmail
almost 2 years ago in Composer 1 Backlog

Chatbot: Set knowledge base as default tab upon opening

Would be very useful to have to option to set the knowledge base/Help center tab as the default one so that when a user opens the chatbot they arrive on the Help center tab instead of the chat.
over 1 year ago in Chatbots 0 Backlog

Create Default Option/viewing always last message in thread

it is important when there is a conversation with many participants to view always the last sent message when you search it and open it instead of touching the button jump to most recent .
over 1 year ago in P3 display 0 Backlog

Ability to summarize conversation threads

Display a summary of the conversation at the end of a thread
almost 2 years ago in P3 display 0 Backlog

Right click to download an image

No description provided
almost 2 years ago in Compose - write efficiently with quality 0 Backlog

Copy & paste code blocks in composer with proper formatting

Ability to insert a block of code in an email body correctly either through copy pasting.
over 2 years ago in Composer 0 Backlog

Improved API support for bulk or batch imports/updates of resources

As an API user, the ability to create batches of resources, specifically Tags and Contacts, would be very helpful. I regularly hit my API rate limit when trying to migrate large groups of Contacts into Front
almost 2 years ago in Developer Platform 0 Backlog