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Add dark mode support for plugins

Front now supports Dark Mode, but there isn't currently a way to get the users dark mode setting and apply it to a plugin.
over 2 years ago in Client Platform 0 Backlog

Discord channel integration

No description provided
about 3 years ago in New integration requests 0 Backlog

Share tags with specific teammates

Our company is currently using Front as the main office software. We hope to manage every email received and sent during the work process by adding different tags to the email. However, I found that the tag provided by Front can only be used priva...
over 2 years ago in Core Product Experience 1 Backlog

Show what Front Chat visitors are typing before they've sent their message

No description provided
over 3 years ago in Live Chat 1 Backlog

Allow contact lists to be copied/duplicated

It'd be great to be able duplicate a contact group from one team to another (or to/ from the whole company), to save manually re-creating a contact group or multiple contact groups. It's currently not possible to change access levels - if a group ...
about 2 years ago in Contacts 0 Backlog

Be able to set up a mailbox that can receive emails but cannot send them

"In some circumstances, you may want to centralize outgoing emails from a single company email address, but sometimes emails are received in employees' individual email addresses. To keep everything centralized and accessible, it is necessary to c...
5 months ago in Admin Experience 0 Backlog

Round robin scheduling

No description provided
5 months ago in Core Product Experience / Workflows 0 Backlog

OOO auto-reply should not mark an email as read

When you have an OOO reply on, Front thinks the email that was sent in is read. It would be better to remain unread since it is just an automatic reply.
over 2 years ago in Core Product Experience 0 Backlog

Add a chat widget landing page to the chat widget

Add a chat widget landing page when visitor opens widget that offers different resources such as ability to start a chat conversation, view previous chat conversations, view Help Center articles, submit a CSAT rating, and more.
almost 3 years ago in Live Chat 0 Backlog

Hide my auto-responder messages from conversation threads

No description provided
about 4 years ago in P3 display 1 Backlog