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Categories Core Product Experience Workflows

Created by Guest

Created on Mar 3, 2025

Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit PRD-I-2006 Set assignment limits for round robin.

Support round-robin load balancing Merged

Request
Add round-robin load balancing to evenly distribute conversation assignments across teammate groups.

ADMIN RESPONSE

Jul 24, 2025

Your idea is now live and open for voting.