Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 1388

Change the color of a newly created inbox/team inbox

Hi, Using the API to create a new inbox/team inbox. It would be so helpful to enable the ability to change the color in the settings of the item. Similar to what is already enabled when creating a tag, using the highlight attribute.
17 days ago in Resources 0 Backlog

Make pinned comments more prominent

Make pinned comments easier to view and access within a conversation so they don't get missed.
18 days ago in Comments / @ mentions 3 Backlog

Bulk Update Inbox Name

Give users the ability to bulk import and update inbox names
19 days ago in Bulk updates 0 Backlog

Language support: Chinese

No description provided
19 days ago in Native features 0 Backlog

In-app (click able links) to conversations provided by API responses

you should put the conversation id in the response of the create draft endpoint (and other endpoint like create message) directly. I had to extract it out of the url `_links.related.conversation`. It would have been better to extract it out of the...
19 days ago in Core API 0 Backlog

CSAT survey: Easier rules configuration options

It’s easy to create a rule to automatically send the survey per conversation, but it requires a more complex custom setup for more advanced configuration. For example with custom fields and custom smart rules to send a survey per contact and no mo...
19 days ago in CSAT - Customisation - Survey 0 Backlog

first time sender allow not allow

Inboxes get so full. A lot of time its marketers. a first time sender filter is a way to keep inbxoes more clean.
21 days ago in Triage - get to inbox 0 0 Backlog

Enable Front iPad app for visionOS/Apple Vision Pro

As a user/early adopter for Apple Vision Pro, I would like to use the Front app as an app inside of Vision Pro. You can help by enabling visionOS compatibility (which is trivial), and if you see enough usage, eventually create a native visionOS ap...
23 days ago in Native features 3 Backlog

Delete button in iOS apps - move to next message automatically

Working through messages in the iOS app could be greatly improved with 2 tiny changes. Can we have a delete button at the top? Most messages get either archived or deleted, and at the moment, you have to click two buttons to delete a message. Ther...
23 days ago in Mobile 0 Backlog

Calendar Feature

There should be a calendar available in front without having to link it to an outside email source such as Gmail.
23 days ago in Core Product Experience 0 Backlog