Limit User Ability to Delete Shared Contacts/Lists
There is risk allowing all users to delete/edit lists that they have access to but did not create. We believe having the ability to limit users ability to change/delete lists they did not create would mitigate the risk to a larger user group where...
Currently, ongoing conversations (with multiple messages) will be moved to Spam upon receiving one reply that's marked as spam. Open conversations with teammate engagement should not be moved to Spam when one reply is received as spam.
It would be useful to have a native ShareFile plug-in to make it easy to securely share and request files with clients directly from Front without having to navigate away to another application window. As a financial services and benefit administr...
Users can archive conversations in their inbox don't have the archive permission
Admins remove a teammate's permission to archive conversations, to avoid the conversation being mistakenly closed in a shared inbox. This would mean that the However, this shouldn't restrict the user from archiving the conversation in their own in...
Currently, I cannot see more than about 19 characters of the To: emails when creating a Sequence. My organization has many emails that start the same which makes it difficult to select the correct To email for Sequences.
We used a different chat app before and used to be able to see the navigation history of the guest we were chatting with, it was really helpful to understand what the guest was looking at at and what other pages he had visited before
For Knowledge Base it would be great to have a 'top of the page" button in the articles (they can be pretty long) the KB homepages (can contain a lot of articles and categories) It would be great to have it at the bottom, or even better on the rig...
Show tags in teammate sidebars after creation of the tag
At the moment you can't modify, neither see, the list of teammates who have a tag in their sidebars after the creation. I ask to keep this option when the tag is already made