ADD A NEW IDEA

All ideas

Showing 2060

Salesforce Plugin: Support "Log as email"

Right now the native Salesforce sidebar plugin supports a "Create Task" feature. It would be helpful to also include a "Log Message as Email" feature to allow my team to log specific messages to Salesforce as Emails via the plugin (rather than as ...
about 1 year ago in Existing integrations 0 Backlog

Pin parent tag and ALL nested tags to sidebar

Context: users migrating from folder-based email systems (Outlook) find it difficult to accept lack of folders. Front's answer is: use tags. However, unless you know that a tag exists, it is often difficult to find them, so users end up creating s...
almost 2 years ago in Tags 0 Backlog

Edit conversation subject activity logs

Today, users can edit conversation subjects. However, the action is not logged in the activity thread. Admins need to track every action. Editing the subject of the conversation cannot be tracked (unlike most of the other actions)
almost 2 years ago in Collaborate - work together seamlessly / P3 display 0 Backlog

Support downloading all conversation attachments

Add download all to conversation attachments. Today action is only available for message attachments
almost 2 years ago in Attachments / P3 display 0 Backlog

Not jump to next email when you archive something / look at your inbox instead

There should be a way to not automatically look at the top email in each inbox when you archive something. Gmail currently takes the user to look at their main inbox - not a specific email/record
over 2 years ago in P2 display - conversation list 0 Backlog

Alternate timezone displayed for scheduling confirmation email

Display either the timezone of the client who selected the slot via the scheduling link or display both the timezone of the organiser and the client in the confirmation email.
over 2 years ago in Scheduling Links 0 Backlog

Add "source inbox" to the event payloads for Move events

As a developer I sometimes need to see the source inbox of a move (i.e. see which inbox a conversation was moved from in addition to the inbox it was moved to.
about 1 year ago in Core API / Exports and API 0 Backlog

Enhanced custom contact field functionality

When making custom contact fields as a dropdown list, I've found these two functionalities would be super helpful for more customization: It would be great to be able to have a dropdown of pre-selected options as well as a free-text response box i...
about 1 year ago in Custom fields 0 Backlog

Snooze for a set day/time

snooze option to set for a set day/time, (i.e. the day you come back from a vacation)
over 2 years ago in Snooze 0 Backlog

Hide Auto Responder from Preview on Mobile

By allowing the conversation list to omit the preview text for the message for auto responder messages, the team can focus more on real person content. This also helps match the Desktop app Experience
over 2 years ago in Mobile 0 Backlog