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103 VOTE

Keyboard shortcut: jump to top of conversation

A button or shortcut to jump to the very first email of a conversation
about 2 years ago in Compose - write efficiently with quality / Core Product Experience / Keyboard shortcuts 17 Backlog

Allow toggle for Jira comments to be internal or external

The current jira integration rule to add a comment to a jira ticket does this as an external comment so everyone subscribed to the Jira ticket can see. It would be great to edit the built in rule so you can choose if the comment is left as interna...
16 days ago in Dynamic objects 0 Backlog
201 VOTE

Forward calendar invites and allow users to accept forwarded invites

No description provided
over 4 years ago in Attendee management 1 Backlog

Add Holidays to Business Hours

It would be great if we could add National Holiday closures as part of our company business hours.
about 1 year ago in Admin Experience 2 Backlog
105 VOTE

Setting to turn on/off auto-shared drafts

Add the ability to turn on/off the new(ish) feature that automatically shares a draft with all participants. That way a user can decide if they want to have control over when a draft is ready to be shared.
over 2 years ago in Core Product Experience 0 Backlog

Display SLA breach timestamp instead of duration

As other dates in conversation, you can click on it to switch from timestamp (May 30 9:29) to duration (6m) We want to be able to do the same for SLA timer.
2 months ago in Core Product Experience 0 Backlog

Forward email as an attachment

Suggestion to be able to forward an email as an attachment in another email
over 2 years ago in Core Product Experience 3 Backlog

Add Tags to Sidebar by default

When creating a new subtag in the sidebar by clicking the three dot drop down, the default is to not have "show in sidebar" checked. It would make more sense to default to checking this box. It's very easy to remove a tag sitting on the sidebar, b...
over 2 years ago in P1 navigation - left pane / Tags 2 Backlog

Support Account and Contact changes in Audit Logs

In audit logs, I need to be able to see additional info such as who linked a contact to an account, which contact was updated, which account custom field was updated
about 1 month ago in Admin Experience 1 Backlog

Evolution of backlog over time

Value: Allow managers to understand how the volume of work in their team's backlog is fluctuating. Implementation: replace the "open at start" and "open at end" metric to: Allow custom statuses and status categories (open and waiting) Reflect accu...
4 months ago in Insights 0 Backlog