ADD A NEW IDEA

My votes

Showing 2084 of 2084

Tags API: add ability to see and set 'Archived' property

1) The GET /tags list should include a flag to indicate whether a tag has been archived 2) There should be a way to archive a Tag via API
over 2 years ago in Core API 1 Backlog

Adding distribution list to calendar invites

When sending a calendar invite, if we have distribution lists for different departments, it would be nice to include them there, as its time consuming adding one by one.
about 2 years ago in Calendar View 0 Backlog

Allow Multiple Accounts to Exist with the Same Domain

In a situation where I have 7 subsidiaries of Front.com with unique contact lists it would be awesome to be able to identify that a person is associated with a particular location for attribution purposes
over 1 year ago in Contacts 0 Backlog

Assigned Time to First Reply Time Average Metric

We would like to get a metric that captures the average time from when the conversation was assigned to a team member to the time of their first reply. Assigned Time to First Reply Time average. Some of our customers respond late at night outside ...
over 1 year ago in New metrics 0 Backlog

@ mention someone in a body of the email adds them to CC list (currently a gmail feature)

Anyone that wants a quick/convenient way to cc people to an email while typing out message, this is currently a feature in gmail
over 2 years ago in Composer 4 Backlog

Pin message to top of a conversation

No description provided
about 2 years ago in Collaborate - work together seamlessly / Core Product Experience 1 Backlog

Custom Role and Permissions at the Company Level

The ability to give custom admin access without giving full company permissions.
over 1 year ago in Admin Experience 1 Backlog

Manipulating text lists in Dynamic Variables

I have a use case where I match text patterns in a message body (like ORDER-{digits}) and want to convert all matches to markdown links ( `[ORDER-123](https://example.com/orders/ORDER-123)` ) Right now this is not supported - as there's no way to ...
5 months ago in Advanced rule conditions and actions / Smart rules / Workflows 0 Backlog

Allow in-text image to display in calendar

While sending out calendar invites, some of our users would include all information in a poster. When receiving the invite like this, the posters are usually properly displayed. However, in the calendar section, the image can not be loaded, and pe...
about 2 years ago in Calendar View 1 Backlog

Hide my auto-responder messages from conversation threads

No description provided
about 4 years ago in P3 display 1 Backlog