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18
VOTE
Restrict conversation actions for a specific inbox i.e. View-only inbox access
Today, teammates can be given different sets of conversation permissions (e.g. ability to send a reply) between different Workspaces. However, creating a dedicated Workspace just for this purpose can be over-the-top and have undesired side effects...
1
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6
VOTE
5
VOTE
M365 sensitivity labelling support (Purview)
M365 (Exchange Online) allows users to label emails with sensitivity labels that invoke certain protections, usually watermaking and/or encryption. When using the Outlook client, I get a default label for everyday email, and I can change this to a...
0
Backlog
1
VOTE
Inbox experience: view pending time-delayed rules in conversation activities
Being able to see triggered (but not yet run) rules inline with actions would be great so we can know (at a glance) if something may happen to a ticket, both for just general knowledge sake, but also debugging purposes. Even better if there was a ...
0
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18
VOTE
6
VOTE
8
VOTE
Opening Links from Knowledge Base in New Tab
When we click on posted links in our Knowledge Base they open up in the same browser page. This is not very convenient and we find that having links open in a new tab helps with the flow of information search. Could this please be amended in the b...
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Backlog
3
VOTE
10
VOTE
8
VOTE