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[scale] Allow multiple AI tagging rules to be applied to one inbox

I would like to be able to AI tag messages by topic and sentiment in one inbox.
about 1 year ago in AI / AI tagging 1 Backlog

Views with more filter criteria

For example:- unassigned- archived- custom conversation fields- Ticket status
about 2 years ago in Navigate - find your work 1 Backlog

Sync non-Google or O365 Calendars

Add personal iCal calendar in prevent double booking feature for scheduling links
about 2 years ago in Scheduling Links 1 Backlog

Change Private Tag to Shared

Have the ability to change a once private tag to a shared tag.
5 months ago in Core Product Experience / Permissions 0 Backlog

Notion integration

No description provided
over 4 years ago in New integration requests 2 Backlog

Ability to merge discussions

Suggestion to be able to merge discussions, like how you can merge emails in Front today
over 2 years ago in Merge / privacy leaks / threading 0 Backlog

Ability to configure location of the reading pane (main conversation view) to the bottom

Ability to reconfigure location of reading pane from the right to the bottom (similar to options in Outlook)
over 2 years ago in Core Product Experience 2 Backlog

Unassign conversations when status changes to Out of Office

As I am thinking about this process is there a way that when the team member changes their status from "available" to "out of office" that the emails in their inbox automatically get assigned and distributed to the remaining "available" team members?
about 1 month ago in Workflows 0 Backlog

[Contacts permissions] Different access levels for contacts

Allowing different teammate groups to have different access levels for shared contacts
about 3 years ago in Accessing / Organizing Data 1 Backlog

Keyboard Shortcut For Ticket Labels

When using the old inbox you could archive emails using cmd+E. When you try to do that while the new ticketing feature is enabled, it opens up the ticket label options. It would be awesome if there were keyboard shortcuts for 'Open', 'Waiting' and...
11 months ago in Ticketing 1 Backlog