Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 2133

Add delete button for knowledge bases

It is still not possible to delete a knowledge base without reaching out to Front's support. Please add a button to delete it.
over 1 year ago in Knowledge Base 0 Backlog

Scheduled reports - take into account "selected xx" UI filter value

Scheduled report: For tag report & any other similar report with a "display only selected xx" thickbox mimic and persist the frontend behaviour in the email generation code  \(if the checkbox is checked, we should only display the sele...
about 3 years ago in Scheduling and automation 0 Backlog

De-Link Personal Inbox from "Main Cumulative Inbox count".

This would be useful for someone who wants to add their personal inbox to Front but not count it in the "Main Cumulative Inbox".
over 1 year ago in Core Product Experience 0 Backlog

Analytics on drafts

Number of drafts created by teammate, time in draft before sending etc.
almost 5 years ago in New metrics 0 Backlog

Conversation-level exports

No description provided
almost 5 years ago in Exports, API and connectors 0 Planned

Define default channel for import message endpoint

Being able to define default channel for imported messages will allow customers who use this endpoint to build more robust workflows. An example of this would be importing a message into an inbox and wanting an autoreply to come from a specific ch...
over 1 year ago in Developer Platform 0 Backlog

Customize color of widget launcher separately from widget

No description provided
about 3 years ago in Live Chat 0 Backlog

Allow teammate to reply only when assigned

Request for the ability to restrict a user's ability to reply to conversations they are assigned to. This could be implemented as part of Teammate Permissions.
over 1 year ago in Admin Experience 0 Backlog

Single-use scheduling link

Ability to have canned, easily accessible scheduling links that have preset conditions/settings, but can only be scheduled once.
over 3 years ago in Scheduling Links 0 Backlog

Allow multiple scheduled deliveries for a same analytics view

Problem to solve: Currently for a given reporting view, you can only trigger a single schedule export Thus with a single capability for the period But a same user may want to have daily reports for its manager and then a consolidated weekly and mo...
over 3 years ago in Scheduling and automation 0 Backlog