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    [context] Enable Uploading or Linking of PDFs to inform Suggested Replies

    Similar to Custom GPTs by Open AI, it would be great if we could upload our product manuals, price lists, and other literature in PDF form to inform email Suggested Replies.
    over 1 year ago in AI / AI suggested replies (auto draft) / Knowledge Base 0 Backlog

    Audit trail / action logbook

    When using Front I would like to track my actions with an logbook. Today I unfortunately archived 1 mail to many and to search back this archived mail is quit a challenge. An logbook with all action took per user (maybe admin oversight on all user...
    over 1 year ago in Admin Experience 0 Backlog

    Plugin SDK — ability to list all messages in a conversation

    Currently, the listMessages method in the Plugin SDK only lists the messages visible to the user, rather than all messages in a conversation.Although there is a workaround to use the Core API to list messages in the conversation instead, this is n...
    almost 3 years ago in Plugins / SDK 0 Backlog

    Do not disturb on weekends

    Enable weekends as an option in the Do Not Disturb schedule so that users will not receive notifications throughout the weekend.
    almost 3 years ago in Core Product Experience 0 Backlog

    Dashboard of scheduled analytics report

    Today we need to check analytics views one by one to track scheduled reports.The customer is asking for a single view to track all scheduled reports.
    over 1 year ago in Scheduling and automation 0 Backlog

    Display favicon from each sender in conversations list

    Display domain favicons from senders in the list of conversations.
    almost 3 years ago in Core Product Experience 0 Backlog

    Whereby calendar integration

    It would be nice to see more video conferencing solutions integrated. We use whereby.com for example. In our case we'd just need a link to be added to the location of an event.
    almost 3 years ago in New integration requests 0 Backlog

    Ability to archive a conversation in a shared inbox for a single user, rather than the team

    Option to archive a conversation from a team inbox for just one user instead of the entire team
    almost 3 years ago in Core Product Experience 0 Backlog

    In a team inbox, have a badge that shows if a message is read by me, read by a team mate, or read by no one.

    No description provided
    almost 3 years ago in Core Product Experience 0 Backlog

    Meeting Times on Calendar Below 15 Minutes

    Allow customers to book times with you below 15 minutes (a 10 minute meeting for example)
    over 1 year ago in Schedule - manage your calendar 0 Backlog