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Change teammate icon's color

Add ability to change the default icon color of a teammate when they have not added a photo.
about 2 years ago in Admin Experience 4 Backlog

Customizing Chat Widget Launcher Icon

Would love to be able to customize the chat widget launcher icon that appears on our webpage for chat. For example, would be great to be able to replace this with a company icon.
over 2 years ago in Live Chat 0 Backlog

Virtru encryption integration

 
over 4 years ago in New integration requests 0 Backlog

AI Translate - Include the translation of the Subject line

No description provided
2 months ago in AI message translation 0 Backlog

Tasks in calendar

No description provided
over 2 years ago in Other (CPX) 0 Backlog

ON/OFF toggle for Front Chat widget

Only having the option to select offline hours for live chat creates a myriad of support problems for small teams juggling multiple jobs and the ability to simply turn it on/off with a single click would significantly improve the functionality.
over 2 years ago in Live Chat 2 Backlog

Keyboard shortcut: change color of text when composing

Shortcut to change font color which runs through the colors using the arrow keys
over 2 years ago in Composer / Core Product Experience / Keyboard shortcuts 0 Backlog

[context] AI Compose with attachments

Allowing AI compose to have context with attachments, including PDFs.
about 1 year ago in AI / AI compose / Attachments / Compose - write efficiently with quality 0 Backlog

Moving conversations from shared inbox to private inboxes

Occassionally commercial level conversations get sent to our ops level shared inboxes. We would like the ability to be able to move them from the shared inbox to a personal inbox of the responsible party rather than keeping it in the shared inbox ...
about 2 years ago in Core Product Experience 0 Backlog

Ability to chat with other teammates within Front

Similar to Google Chat which can be used within Gmail, have the ability to chat real-time with other teammates in Front (not including discussions)
over 2 years ago in Core Product Experience 1 Backlog