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Disable hidden mailboxes sync to Front contacts or make it optional

If the mailbox is hidden from the Global address list, it will not show in Outlook's address book, and will not populate in the "To" field if you draft a new message. But despite the mailbox being hidden, if Outlook directory sync is enabled in F...
over 1 year ago in Contacts 0 Backlog

Linking conversations shows up across all conversations

At the moment if we link conversation A with conversation B, we still need to link conversation B with conversation A to show the link. It would be great if linking would automatically show across all conversations rather than doing it twice for e...
over 1 year ago in Core Product Experience 0 Backlog

Support for Embedded, tab-enabled Tables/Forms in Templates

Why Tables/Forms? Forms provide a more efficient method of entering structured data. Forms also reduce errors and encourage data consistency. Desirable Tables/Forms Features Inserting a Table, using the same style of 'Insert Table" interface found...
about 2 years ago in Message templates 0 Backlog

No default selection of send channel when creating draft

No description provided
about 2 years ago in Composer 0 Backlog

Send as a new conversation rule action

Instead of replying in the same thread, it can sometimes be beneficial to send it as a new conversation
over 4 years ago in "Create new conversation" actions 0 Backlog

CSAT for phone calls

Integrated telephony voice surveys for CSAT.
9 months ago in Developer Platform / Insights 0 Backlog

Adding responses to Reviews and Q&As to to Google Business feature.

On top of responding to messages on GMB, the Google Business feature should explore adding reviews and Q&As as channels. The ability for our team to respond directly to all correspondences from Google users in one place would be invaluable.
about 2 years ago in Existing integrations 1 Backlog

Suggested contact list that can be created

When sharing a draft or adding participants to an email, it would be great to have a Suggestions list that can be edited. Ideally individuals or contact groups could be added.
over 1 year ago in Contacts 0 Backlog

Export a contact list

Export a contact list, rather than all contacts, or even better, allow us to export a contact directly to a Mailchimp list from Front.
about 2 years ago in Contacts 0 Backlog

Hide custom apps from users

When a custom app is being developed and tested, I want to hide it from normal users (visible to admins only).
about 2 years ago in Developer Platform 0 Backlog