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Discord channel integration

No description provided
over 3 years ago in New integration requests 0 Backlog

Include the message subject in analytics full event export

With the Analytics full events export, the Subject field is described as "Subject of the conversation" according to the documentation. This field is derived from the messages of each conversation, more specifically the last message of a conversati...
about 1 year ago in Exports, API and connectors 0 Backlog

Search in everywhere (spam, trash, inboxes)

No description provided
almost 3 years ago in Search location 0 Backlog

8x8 integration

Front integration with VOIP provider 8x8.
over 2 years ago in New integration requests 0 Backlog

[action] AI Compose from a prompt is not discoverable

Having the ability to compose a conversation from a prompt. E.g. Send a holding reply Tell them that I'm ok to meet Monday 2 pm Thank you for the feedback It's almost like a message template, but more dynamic.
about 1 year ago in AI / AI compose 0 Backlog

Improved Emoji Accessibility

It would be beneficial if Front could do a better job of keeping the most recently used emojis listed at the beginning of the emoji selection box. This would save users time and effort, as they wouldn't have to scroll through a long list of emojis...
over 1 year ago in Compose - write efficiently with quality 1 Backlog

HubSpot tickets integration

Front integrated with Hubspot Deals, but it would also be great to use with support tickets as well.
almost 2 years ago in Existing integrations 1 Backlog

Ability to export contacts and accounts from a specific contact list

No description provided
almost 4 years ago in Export 1 Backlog

Show what Front Chat visitors are typing before they've sent their message

No description provided
almost 4 years ago in Live Chat 2 Backlog

Set chatbot hours and/or conditionally split chatbot responses based on hours

At a high level we would like to be able to only have our chatbot run in Off Hours and have our support representatives handle all live conversation during business hours. So part 1 of the request: be able to set the chatbot to only turn on during...
almost 2 years ago in Live Chat 0 Planned