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16
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I want to customize "unsubscribe" to still have external replies bump conversation in my inbox (rather than being archived)
I am looking for a function like "Mute" to avoid seeing internal chatter, however, I would like to see the message again when an external sender replies or when I am mentioned. Currently, using "Mute" has caused me to miss external replies to mess...
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18
VOTE
Rank search results based on the recency of the match and not the most recent activity on the conversation
Description: Search results are ranked chronologically but based on the last activity time of a conversation containing a match, and not based on the activity time of the search match in the conversation. For example for the search query: acme@acm...
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10
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15
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19
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Searching for assignee displays matches in order of most commonly assigned to or displays matches in the current team inbox, as opposed to alphabetically
To make manual assignments faster/more accurate (especially to teammates with common names), it would be helpful if when I type a name into the assign box (like "Nick") the "Nicks" who populate show up in order of who you assign to most or who is ...
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11
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16
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Admins can lock the value of teammate preferences
Today, teammates have the flexibility to change many preferences and customize their experience. However, in some cases, admins may want to lock the value of some of these preferences in order to create a consistent customer experience and ensure ...
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1
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17
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