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Enable AI for specific teammates / inboxes

Ability to allow select users / inboxes, etc. to use AI features.
about 2 years ago in AI / AI settings 0 Backlog

Rule condition: if recipient is in Bcc field

Most of the time we're bcc'd by a customer, it is spam or a phishing attempt. I wish front could alert us natively via an obvious tag in the app (vs requiring us to create rules for hundreds of inboxes). Thanks!
2 months ago in Rule conditions / Tags 0 Backlog

Log timeline activity on conversation subject being manually changed

My team spotted a couple of cases where the subject of a message did not align with the conversation subject; it turns out someone on the team manually edited the conversation subject. To make cases like this clearer, it would be useful to have a ...
11 months ago in P3 display 2 Backlog

Display upcoming SLA breaches in the Live Dashboard

No description provided
about 1 year ago in Insights 0 Backlog

Front to display "Unavailable", "In A Meeting" based on calendar events

Front has become a wonderful tool but as a business owner, I find myself having to change my status if I am at a meeting or busy. It would be nice that since its reading the calendar access that it display an orange, yellow, or red notification wi...
over 2 years ago in Cal/scheduling efficiency / Calendar View 0 Backlog

Individual signature should not take priority over shared signature

As an admin, I can define a shared signature for a given channel/channels. However, if a user creates an individual signature, then the individual signature will become the default. How could an admin make sure that for a given inbox/channel, thei...
about 2 years ago in Signature management 0 Backlog

Support searching for part of words, email, IDs (partial search)

Description: Sometimes I search using only a part of a longer keyword. Keywords can be: an email address where I remember partially the domain name an order ID where I only know the beginning or the end, or when there is a space in it but I don't ...
over 3 years ago in Matching 0 Backlog

Ability to initiate 1:1 WhatsApp conversation with more than one person at a time

No description provided
almost 2 years ago in Existing integrations 0 Backlog

Add feature to see members of a distribution list

Please add the ability to see members of a distribution group. I understand that distribution groups are fundamentally opposite to how Front works, but only a small portion of our compant uses Front, so we still use distribution groups. Consequent...
almost 2 years ago in Accessing / Organizing Data / Triage - get to inbox 0 0 Backlog

Application Webhooks: Disable webhook subscription as a developer

I offer a partner integration containing an Application Webhook. My customers can start with a trial period, during which I will ingest data from a Front Application Webhook. If my customer's trial period ends and they do not convert, I want to st...
almost 2 years ago in Developer Platform / Partner Integrations 0 Backlog