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[action] AI compose to show the before and after

I wish AI compose to be easier to use. Problem 1: It requires to many clicks, it's not automated enough ideas: inline suggestion; autocomplete; floating bar ... Problem 2: hard to know the changes when using a compose text transformation ideas: Se...
12 months ago in AI / AI compose / Core Product Experience 0 Backlog

Setting to always show CC line when composing a message

No description provided
almost 4 years ago in Message headers / metadata 1 Backlog

Docusign integration

No description provided
about 3 years ago in New integration requests 1 Backlog

Be able to translate tickets status name

No description provided
4 months ago in Ticketing 0 Backlog

the ability to search participants in the email/ internal comments thread

I would like to be able to, ideally, click on a subscriber icon and have a search result (like pinned comments) pop up with only their comments from an email /internal comment chain. I am often looking back to see what Karen or Bob said about such...
4 months ago in Core Product Experience / Search 1 Backlog

Allow to exclude email threads with only one email from analytics

When analyzing one person's stats, I would like to exclude the email threads that only have one email without an answer. They could be considered as automatic emails (example: someone has accepted my calendar invite).
4 months ago in Insights 1 Already available

Audit which teammates aren't using their inbox access

Some company admins want to keep shared inbox access controls to the minimum necessary. A teammate may have been granted access but rarely views conversations in the inbox, which means their access can be revoked. How can we help company admins to...
over 2 years ago in Resource access settings 0 Backlog

Open attachments in Google workspace

Open attachments in cloud software (ie google sheets, docs etc
over 1 year ago in Attachments 1 Backlog

Expose phishing information through the API

Allow users to see whether a conversation has been marked as phishing when fetching it via the API
over 2 years ago in Core API 0 Backlog

API method to permanently delete conversations

No description provided
over 4 years ago in Resources 0 Backlog