Share drafts by default when creating a new conversation
"Shared draft" as default behaviour for a shared inbox (instead of personal draft) – when creating a new conversation (via compose button), not only on reply. Example: we have a shared inbox e.g. "accounting". we draft invoice emails sometimes wee...
Shopify Integration & Front Chat - Customer Service
Our research indicates these 2 actions would be great: 1-sending Shopify product cards to visitors via the Front Chat 2-allow customers to check shipping updates for existing orders