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Age order of emails customised

It would be good to have emails ordered oldest to newest in the inbox, but then newest to oldest in the archived section, for example. At the moment, you need to choose either oldest to newest or newest to oldest for ALL areas of the individual in...
about 1 year ago in Navigate - find your work 0 Backlog

Ability to archive / undelete message templates

This is truly useful for very large companies.
about 3 years ago in Object/resource management 2 Backlog

Availability status (Available, Out of Office, Do Not Disturb, etc) shown next to assignee name when a conversation is already assigned

When assigning to another Front user, their availability status is listed next to their name in the drop down assignment window. However, there is no availability status shown for the assignee once it has been assigned to them - a coloured circle ...
over 1 year ago in Assigning / Teammate availability 0 Backlog

Template to rule (building workflows off each template)

When you create a template, ability to create a rule off this template. Today you have to copy some of the template body to create a rule but it would be great if you could: Create rule If this template is used Then do X
over 1 year ago in Advanced rule conditions and actions / Workflows 0 Backlog

Scheduling - round robin assignment of invites

No description provided
almost 4 years ago in Scheduling Links 0 Backlog

Instagram channel — support for creating new outbound conversations

Today, you can only reply to inbound Instagram DMs, you can't initiate outbounds.
over 1 year ago in Existing integrations 1 Backlog

API - improve channel fetching (pagination and search)

Paginate GET /channels results, and enable filtering by type
over 1 year ago in Core API 0 Backlog

Improve the visibility of the names of Analytics views when multiple are pinned

No description provided
over 1 year ago in Insights 0 Backlog

Trash/delete in Gmail don't sync with Front

Having to delete emails in both is a painful. I dont see a benefit in it not sychronising.
about 1 year ago in Email channels 1 Backlog

Embed Front conversation in external application via iFrame

No description provided
over 3 years ago in Desktop 0 Backlog