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Permissions

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Restrict users from being able to setup personal rules

No description provided
over 2 years ago in Permissions 0 Backlog

Give non-admins permission to manage shifts

Add a new permission for managing shifts that can be added inside a custom role. This enables teammates other than full Workspace admins to manage shifts.
over 3 years ago in Increase granularity of admin permissions / Teammate availability / Workforce management 0 Backlog

Prevent teammate's manually merging conversations

Restrict certain teammates from merging together conversations, to prevent the feature being mis-used.
over 3 years ago in Conversation/inbox permissions 2 Backlog

Change Team Member default permissions

No description provided
over 3 years ago in Permissions 0 Backlog

Only company admins can increase license count

Admins need to grant Workspace admins permission to edit teammate settings, manage access and invite new teammates to Front, so that their team can work autonomously. However, giving them this permission also grants them the ability to add new lic...
almost 4 years ago in Increase granularity of admin permissions 0 Backlog

New permission to create signature

Admins can prevent users from creating an individual signature so that they are forced to use shared signatures.
about 4 years ago in Permissions / Signature management 0 Backlog

Users can archive conversations in their inbox don't have the archive permission

Admins remove a teammate's permission to archive conversations, to avoid the conversation being mistakenly closed in a shared inbox. This would mean that the However, this shouldn't restrict the user from archiving the conversation in their own in...
about 4 years ago in Conversation/inbox permissions 0 Backlog

Split billing permissions from Company admin status

Today, company admin is the highest level of access which allows the user to access anything in Front, including billing actions such as adding licenses, changing payment details or upgrading plans. We could introduce a new notion of billing permi...
over 4 years ago in Increase granularity of admin permissions 0 Backlog

Restrict conversation actions for a specific inbox i.e. View-only inbox access

Today, teammates can be given different sets of conversation permissions (e.g. ability to send a reply) between different Workspaces. However, creating a dedicated Workspace just for this purpose can be over-the-top and have undesired side effects...
over 4 years ago in Conversation/inbox permissions 1 Backlog

Restrict access to Contact Manager

Limit who can add, edit and delete contacts and accounts. This could also include limitations on freely browsing through contact data in the contact manager, although, we cannot restrict the ability to view contact data entirely.
over 4 years ago in Permissions 0 Backlog