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Front Chat on the sidebar in Front

It would be great to have Front Chat as a sidebar tab within Front (similar to how intercom works)
over 1 year ago in Live Chat 0 Backlog

Add updated_at to list conversations API endpoint

List coversations endpoint is ordered by that field, but the field is not exposed
about 1 year ago in Core API 1 Backlog

Ability to have the Private Inbox Tag Removed from Discussions

To help with organization, it would be nice to have discussions allow a more permanent removal of the private inbox tag when moving the discussion to a another tag. This can help it remain with the tag, as it currently reopens to the Inbox.
about 1 year ago in Internal discussions 0 Backlog

Define visibility order for tags

No description provided
over 3 years ago in Core Product Experience 0 Backlog

Read Receipts and Unsending for Instagram

It would great to have the ability to see if a user has seen our outbound messages through our Instagram inbox connection! In addition, the ability to unsend a message in Front (the same way you can unsend a message in Instagram) as opposed to sim...
10 months ago in Existing integrations 0 Backlog

Chat Notifications - Enable notifications and then auto unsubscribe when a teammate responds first

We have enabled Chat functionality on our website. This is what we've done and would like implemented so its practical as a team. Chat channel created and widget install on website Added teammates to the "Chat" inbox - including myself. Set up a r...
about 1 year ago in Front Chat 0 Backlog

Add option to display subject line in drafts automatically

Sometimes we need to amend the subject line and it would be helpful to be able to choose to see it automatically in drafts rather than having to manually open it each time.
over 1 year ago in Shared drafts 0 Backlog

Blocked account filter for admins

Dear Front Community, As an operations tool administrator, I periodically need to identify and remove blocked user accounts from our system. To streamline this process, I am requesting a feature enhancement for our application. Specifically, I ...
5 months ago in Admin Experience 0 Backlog

Select signature when autoreplying

Self explanatory
over 3 years ago in Auto-reply 0 Backlog

Utilize Internal Knowledge Base for Suggested Replies

No description provided
5 months ago in AI 0 Backlog