All ideas

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1 VOTE

Allow videos (i.e. mp4, mov, etc.) to be sent over Twilio SMS channels

SMS channels should be able to send/receive video files in 2024

8 months ago in Twilio 0 Backlog

1 VOTE

HubSpot integration supports creating/editing Tickets

Get the possibilities to create a ticket through the Hubspot plugin

8 months ago in Existing integrations 0 Backlog

2 VOTE

Allow admin to edit teammate login email

Today there is no simple way for a teammate's login email to be updated from within the company settings. Editing the email could potentially trigger a notification to the user. There may be some cases where editing the login email is not permitte...

over 1 year ago in Login and SSO settings 1 Backlog

2 VOTE

More meaningful API rules endpoint results

When calling the fetch rule API endpoint, you are returned with minimal information (name and actions). It would be more ideal if there was reusable information fields such as which inbox is being impacted (inbox ID) and which tags are being appli...

over 1 year ago in Workflows 0 Backlog

3 VOTE

Limit number of meetings that can be created in a week via scheduling link

No description provided

about 2 years ago in Scheduling Links 0 Backlog

5 VOTE

Company admin can reset password on behalf of a teammate

For instances where a teammate can't access a Front password recovery email from Outlook/Gmail directly, allow admins to reset the password on their behalf, and then share the password with the teammate. This allows them to gain access back to Fro...

over 3 years ago in Admins can control more teammate settings / Login and SSO settings 0 Backlog

1 VOTE

Use old sync logic for initial inbox import

Submitting this on a behalf of a customer. It would be nice if for the initial import of an inbox if we synced over things we normally don't on the new sync logic. So statuses like Read/Unread. The reason is that for new users it's hard for them t...

8 months ago in Channel management / Two-way sync 0 Backlog

1 VOTE

Expensify Integration

It would be great to have an expensify integration so we could just upload our receipts directly.

8 months ago in New integration requests 0 Backlog

2 VOTE

Custom Variable for Template

It'd be great if we could add a blank field as a variable for the user to fill in, instead of a pre-generated field. This is something Yesware and Zendesk have

over 1 year ago in Core Product Experience 0 Backlog

1 VOTE

Provide simpler way to compute the user hash automatically

Instead of requiring that a user hash be computed based on HMAC-SHA256, expose some API devs can call to automatically generate this based when the verifications ecret is passed in.

8 months ago in Core API / Developer Platform 0 Backlog

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