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Google Chat integration

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.
10 months ago in New integration requests / Plugins 0 Backlog

Ability to preview attachments

Ability to preview attachments in an email without downloading.
about 1 year ago in Core Product Experience 1 Backlog

AI Summarize in different languages

AI Summarize currently only works with English; we should also allow for other languages.
8 months ago in AI 0 Backlog

Language support: Chinese

No description provided
11 days ago in Native features 0 Backlog

In-app (click able links) to conversations provided by API responses

you should put the conversation id in the response of the create draft endpoint (and other endpoint like create message) directly. I had to extract it out of the url `_links.related.conversation`. It would have been better to extract it out of the...
11 days ago in Core API 0 Backlog

SLA - Resolution time

SLA rules and analytics based on resolution time (not response time)
3 months ago in Insights / Workflows 0 Backlog

Warn users when emailing outside of domain

Have a warning banner appear alerting sender from sending a message when emailing an external email domain. Much like this gmail functionality: https://support.google.com/a/answer/7380041?hl=en
3 months ago in Compliance & security / Core Product Experience 0 Backlog

Custom Javascript / CSS Styling for knowledge base

Ability to customize the look and feel of their Front KB further, and also enhance search experience using custom javascript.
3 months ago in Knowledge Base 0 Backlog

Knowledge Base: More customization options

Today, knowledge base allows for basic customizations of the website. What are additional customization options that are important to your company? [Please leave comment below] adjust grid layout / density of categories drag & drop article reo...
5 months ago in Knowledge Base 2 Backlog

Ability to collaborate on and review Knowledge base articles with teammates

Leverage comments and tag teammates to be able to collaborate on knowledge base drafts
5 months ago in Knowledge Base 0 Backlog