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Smaller Chat icon on mobile experience

Adapt the size on the chat widget launcher to be smaller on mobile phones. Now it's quite large and takes up little bit too much space.
over 1 year ago in Front Chat / Live Chat 0 Backlog

Track user's web client information (OS, device) when they write in via Front Chat

No description provided
almost 3 years ago in Live Chat 0 Backlog

Support more than 4 recipients for seen receipts

No description provided
almost 3 years ago in Other (Systems) 0 Backlog

Dialpad SMS - Hyperlink in message templates

It would be helpful to keep hyperlinks in message templates when switching to the Dialpad Channel. At the moment hyperlinks and survey's don't work.
over 1 year ago in Existing integrations / Message templates 0 Backlog

Button Actions in Conversations Similar to Slack

similar to slack, it would be great if there was the ability to create buttons and interactions inside of threads. For example, if there are updates from external systems that took place and users could take actions inside of conversations instead...
over 1 year ago in Core Product Experience / Developer Platform 0 Backlog

Single click to create bullet in composer

Today, you have to click on Lists > Bulleted Lists. It is cumbersome to have 2 clicks in order to create a bullet.
over 1 year ago in Composer 0 Backlog

Clear HTML formatting in calendar invites when viewing in other tools

When you send an invite using Front calendar, you see a lot of HTML formatting today. The text description of the event can get lost afterwards, and so this is a request to clear HTML formatting and make the description appear as plain text when v...
over 1 year ago in Calendar View 0 Backlog

Create draft conversations with custom field data (1 step process)

Currently, this is a two step process. Not a huge deal, but would make a lot of sense to just send the data while creating the draft.
over 1 year ago in Composer 0 Backlog

Light body message in Core API alongside the body message in Message endpoint

Display only the message received without any quoted content or former message
over 1 year ago in Core API 0 Backlog

Plugin for Fourthwall

Plugin for e-commerce and membership platform Fourthwall
over 1 year ago in Developer Platform / Plugins 0 Backlog