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Send as a new conversation rule action

Instead of replying in the same thread, it can sometimes be beneficial to send it as a new conversation
almost 3 years ago in "Create new conversation" actions 0 Backlog

New permission to create signature

Admins can prevent users from creating an individual signature so that they are forced to use shared signatures.
almost 3 years ago in Permissions / Signature management 0 Backlog

Users can archive conversations in their inbox don't have the archive permission

Admins remove a teammate's permission to archive conversations, to avoid the conversation being mistakenly closed in a shared inbox. This would mean that the However, this shouldn't restrict the user from archiving the conversation in their own in...
almost 3 years ago in Conversation/inbox permissions 0 Backlog

Click to call numbers on mobile

The ability to click a phone number in the mobile app, Android or IOS, that opens the phone app to dial the number.
almost 3 years ago in Mobile 0 Backlog

Display timestamps differently by region

No description provided
almost 3 years ago in Mobile 0 Backlog

Signature for SMS messages

No description provided
almost 3 years ago in Composer 1 Backlog

Disable 'Track sent emails' setting for all channels

Our "seen" tracker tell users when an email has been read by the recipient. It can be disabled for a given channel if it is regarded as too intrusive, however, this is not scalable if an admin wants to ensure it is disabled across all channels. We...
almost 3 years ago in Admins can lock teammate-level settings / Compliance & security 0 Backlog

Notion integration

No description provided
almost 3 years ago in New integration requests 1 Backlog

Shortcut integration

https://shortcut.com
almost 3 years ago in New integration requests 0 Backlog

Zoom Phone channel integration

No description provided
almost 3 years ago in New integration requests 2 Backlog