All ideas

Showing 1628

5 VOTE

Pin tag for a teammate after it has been created (not just during creation)

Ability to pin tags from the Edit flow for a tag

about 2 years ago in P1 navigation - left pane 0 Backlog

1 VOTE

Utilize Internal Knowledge Base for Suggested Replies

No description provided

5 months ago in AI 0 Backlog

1 VOTE

[context] Enable Uploading or Linking of PDFs to inform Suggested Replies

Similar to Custom GPTs by Open AI, it would be great if we could upload our product manuals, price lists, and other literature in PDF form to inform email Suggested Replies.

5 months ago in AI / AI suggested replies (auto draft) / Knowledge Base 0 Backlog

1 VOTE

Audit trail / action logbook

When using Front I would like to track my actions with an logbook. Today I unfortunately archived 1 mail to many and to search back this archived mail is quit a challenge. An logbook with all action took per user (maybe admin oversight on all user...

5 months ago in Admin Experience 0 Backlog

2 VOTE

Microsoft Copilot integration

https://www.microsoft.com/en-us/microsoft-365/business/copilot-for-microsoft-365

11 months ago in New integration requests 0 Backlog

4 VOTE

Choose whether a moved conversation (by a rule) is archived or not for subscribers

When a conversation is moved by a rule : Choose whether it archives or not for subscribers : today, front automatically archives the conversation for subscribers.

over 1 year ago in Workflows 0 Backlog

4 VOTE

Stripe Integration

It would be great to see the customer's products/subscriptions in Stripe without having to leave the conversation

over 1 year ago in Developer Platform 0 Backlog

3 VOTE

Integrate chatbot with API

Integrate chatbot with API so we can automate lookups to external databases. Ex) Automate lookups like appointment time, enter a zip code to find store locations, etc.

over 1 year ago in Chatbots 0 Backlog

6 VOTE

Discord channel integration

No description provided

over 2 years ago in New integration requests 0 Backlog

8 VOTE

Hide my auto-responder messages from conversation threads

No description provided

over 3 years ago in P3 display 1 Backlog

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