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[language] AI summarize in a specific languages

Be able to specify the language of the Summary.
over 2 years ago in AI / AI language / AI summary 0 Backlog

CSAT API - New API endpoint(s) for CSAT Scores

Exposing new API endpoints for extracting CSAT Scores would be very useful. For example, provide a `GET /analytics/csat` endpoint to list CSAT scores. Provide the response data in a structured way with the score, reviewer, reviewee (teammate), com...
6 months ago in CSAT / Exports, API and connectors 0 Backlog

Setting to always display email address in emails

To make it easier to identify phishing attempts, it'd be useful to configure Front to always display the email address. This makes it less likely a user is caught in a phishing scam.

Allow for Contact and Contact List Restriction for IdP-Managed Teammate Groups via the API

If a teammate group's membership is managed by an IdP (Entra, Okta, etc.), the teammate group cannot be edited in Front via the API. This behavior prevents Admin from controlling a teammate group's contacts and contact list access. To control the ...
19 days ago in Teammate Groups 0 Backlog

Ability to create templates using HTML

Templating is currently limited to basic text formatting. The ability to use custom HTML templates would open up the possibility of using Front to send emails with richer branding and formatting (especially in bulk/sequence emails), like many othe...
almost 3 years ago in Core Product Experience 3 Backlog

Option to display week numbers on calendar

Show week numbers on the Front Calendar
over 3 years ago in Calendar View 0 Backlog

Voice to text option in messages

It would be great to have the ability to use voice-to-text for messages. This would be a huge gain in efficiency for me, as my job requires responding to messages from drivers as rapidly as possible to minimize delays on their routes.
about 1 month ago in AI / Core Product Experience 0 Backlog

Native voice/calls feature

Front being an all in one platform without having to subscribe to a partner solution for calls
over 1 year ago in Voice 0 Backlog

Support Viewing Microsoft 365 Group Calendars

Currently, Microsoft 365 group calendars (i.e. those connected to Teams), don't show up in Front. I'd like to be able to see these calendars in Front, otherwise our users have to go back to Outlook to view those calendars.
over 2 years ago in Cal Collaboration / Calendar View 5 Backlog

Subject line always visible in composer and individual message view

This will make updating subject lines easier.
almost 3 years ago in Core Product Experience 6 Backlog