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Integration with Insightly

No description provided
8 months ago in New integration requests 1 Backlog

Embed Front conversation in external application via iFrame

No description provided
over 2 years ago in Desktop 0 Backlog

iPad keyboard shortcuts

No description provided
over 2 years ago in Mobile 0 Backlog

Merge conversations rule action

No description provided
over 2 years ago in Rule actions 0 Backlog

Allow multiple tags to be added with the "Add tag action

This would allow a dynamic variable that is a list of tags to add multiple tags at once.
8 months ago in Workflows 0 Backlog

Remove email participants if they're removed from the conversation on subsequent replies

When working in Shared Inboxes, there are times when an external email participant may remove other recipients and send only to specific people. However, in Front, everyone still sees this if they were included on the original email. It's caused a...
8 months ago in Merge / privacy leaks / threading 1 Backlog

Allow scheduling link times at 15 min increments rather than default 30

No description provided
over 1 year ago in Scheduling Links 1 Already available

Continue chat conversation across different channels for end user

Sometimes although a conversation may start on live chat, we may want to continue it on another channel like email, SMS, or WhatsApp. Currently there's no easy way to transition a chat conversation to another channel type.
over 1 year ago in Live Chat 0 Backlog

Access a conversation's context links via Front API

The Core API and the Plugin SDK should have access to the context links attached to a conversation. The context link object should expose the matching string and the target URL. This information would allow plugins and integrations to leverage the...
8 months ago in Core API 0 Backlog

Allow in-text image to display in calendar

While sending out calendar invites, some of our users would include all information in a poster. When receiving the invite like this, the posters are usually properly displayed. However, in the calendar section, the image can not be loaded, and pe...
8 months ago in Calendar View 0 Backlog