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Allow non-company admins to create and manage custom fields

Today, only a company admin has the ability to create, edit and delete custom fields. This can prevent trusted Workspace admins from setting up the Workflows they need autonomously. How could we allow more users to set up custom fields?
about 1 year ago in Custom fields / Permissions 0 Backlog

Side bar Organization

It would be nice to be able to be able to customize having shared inboxes on top and assigned conversations below.
about 1 year ago in Core Product Experience / P1 navigation - left pane 0 Backlog

Universal Search across tools

Description: As a Front user I search across multiple tools to do my job and answer the requests I receive. Things like I search for a conversation in Front I search for contact information in my CRM I search for a knowledge base article in my kno...
about 1 year ago in Search 0 Backlog

Rule Insight History Link

When you go in to edit a rule, it has the "Rule Insight" on the the far right. It displays some useful information. The Rule Insight shows the date and time when the rule was last applied. If you are an admin, it would be helpful to link you direc...
about 1 year ago in Workflows 1 Backlog

Ability for multiple people to edit chatbot flow at once

Only one admin can currently edit the chatbot flow at a time. Would it be possible to support multiple admins editing it at the same time?
about 1 year ago in Chatbots 0 Backlog

Option for app badge counters to show read/unread conversation.

Currently when using the below preference, it defaults to showing open conversations for the selected worksapce. Request is to show unread messages here instead.
about 1 year ago in Counters 0 Backlog

Totango integration

No description provided
about 2 years ago in New integration requests 0 Backlog

Discord channel integration

No description provided
about 2 years ago in New integration requests 0 Backlog

Make P2 time format a personal preference

In P2, teammates can toggle the time format between time of last activity and time since last activity. Toggling is done by simply clicking on the time. Since it is easy to mis-click on the time, the format can easily change. If we move this setti...
about 1 year ago in Settings 0 Backlog

Instagram - add link to DM conversation or user profile on Instagram

There are some features of Instagram DMs that can’t be used from Front (certain types of attachments, stickers, etc.). Additionally, message history is not currently imported in this integration. For these reasons, it’s sometimes necessary to view...
7 months ago in Existing integrations / Other channels 0 Backlog