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Forward conversation using a message template in rules

The "Forward conversation" action cannot use message template. It would be very helpful to support it.
about 3 years ago in "Create new conversation" actions 0 Backlog

Ability to add tags to both contacts and accounts (like conversation tags)

It would be helpful to be able to add tags across contacts and accounts, similarly to how we can tag conversations. This would be especially helpful if we could create dynamic contact lists based on these tags or other custom fields.
11 months ago in Accounts Manager / Contacts 0 Backlog

Report Phish | ProofPoint Phishing Alarm/Report Phish Extension

This extension is used by many companies and by ours. It is integrated in our Microsoft 365 suite. When we have deployed Front, it makes the Phishing of an email more of a challenge to our workers as they need to go through many unsecure hoops to ...
11 months ago in New integration requests / Security 0 Backlog

Allow delegates for managing calendar

No description provided
about 3 years ago in Managing/Updating Events 0 Backlog

Sync Front contacts back to CRM

Store contacts created in Front, back to the provider tool like M365, Google Workspace, etc.
over 1 year ago in Contacts / Developer Platform 0 Backlog

Snooze along with teammate

Sometimes I need to snooze an email to the same time as a teammate. When I see "[teammate] snoozed this until [time]" at the bottom of an email, it'd be nice to have the option to click and match that snooze, rather than go over an snooze it manua...
6 months ago in Snooze 0 Backlog

Ability to export KB errors

When uploading large KBs, it's possible to get hundreds of errors which are cumbersome to resolve one-by-one. If I could export these errors, and the articles they appear on, I could complete the work in bulk since I could (a) sort for articles wh...
6 months ago in Knowledge Base 0 Backlog

Add 1 hour timeslots with the "Insert meeting times" button

Right now, Front's "Insert meeting times" button only suggests 30-minutes timeslots, even when 1 hour-long or 2 hour-long timeslots are selected, with the matching duration of the timeslot selected in the modal. I think the inputted duration of a ...
11 months ago in Scheduling Links 2 Already available

Indicate if an email invitation has been forwarded

No description provided
over 1 year ago in Attendee management / Managing/Updating Events 0 Backlog

Keyboard shortcut: reset style / format

keyboard shortcut to remove text formatting
over 1 year ago in Composer / Keyboard shortcuts 0 Backlog