ADD A NEW IDEA

All ideas

Showing 1628

Company tag visibility

Allow Company Tags to be visible on some but not all Workspaces (similar to how we can have Workspace Tags visible on some but not all Inboxes). Use case is - Company Tags should be shared by some departments across company (Sales, Operations, Sup...
over 1 year ago in Tags 1 Backlog

Enable notifications for discussions

Enable pop up notifications for discussions (Not just conversations with emails and comments)
almost 4 years ago in Notifications 1 Backlog

Limit team signatures only to certain teammates

Option for the company administrator to assign a signature to a particular person. Currently you can only assign a signature to an inbox.
over 1 year ago in Signatures 0 Backlog

[action] Allow for Dictation inside of Front

Speech-to-text to author content in Front
4 months ago in AI / AI compose / Composer 0 Backlog

[action] Ask a question on X (a conversation, a KB article, a group of conversations in the analytics ...

I wish to ask a question and get an AI answer without having to read the entire conversation(s). For example: I'm in a conversation and I'm looking for a specific information ("what is this customer saying about X") I'm looking at the analytics ab...
4 months ago in AI / AI insights / AI knowledge 0 Backlog

Recently used tag dropdown configurable by user

for example: increased from 5 to 10, or toggle off altogether
over 1 year ago in Tags 0 Backlog

PipeDrive CRM sync

Integrate PipeDrive with Front
over 2 years ago in Developer Platform 0 Backlog

Vonage Integration

Use Vonage like Twilio to connect into WhatsApp. I'm not sure if this would be worth exploring as we look at expansion in Europe. Client in Germany brought this up.
over 1 year ago in Developer Platform 0 Backlog

Send notification when conversations is reported as phishing or spam

Allow admins to configure an address that phishing emails should be sent to
over 3 years ago in Admin Experience / Channel management / Security 1 Backlog

Ability to export contacts and accounts from a specific contact list

No description provided
about 3 years ago in Export 1 Backlog