ADD A NEW IDEA

All ideas

Showing 1788 of 1788

Custom Variable for Template

It'd be great if we could add a blank field as a variable for the user to fill in, instead of a pre-generated field. This is something Yesware and Zendesk have
about 2 years ago in Core Product Experience 0 Backlog

Ask where to save each file before downloading

Hi, I think it would be nice to have the option to be asked where each file will be saved before downloading, like google chrome does.
about 2 years ago in Other (CPX) 0 Backlog

Remove Twitter and Twitter DM as a default field for a Contact

Twitter is pretty much a redundant platform and these default fields for a Contact are unnecessary clutter for the vast majority of Contacts.
about 2 years ago in Contacts 0 Backlog

Rule debugging: add an activity when a rule could not assign because teammates are out of office

No description provided
about 3 years ago in Rule management 0 Already available

Custom Fields: Drop Down with Multi-Select

Add the ability to select more than one value in drop down custom field.
about 1 year ago in Custom fields 0 Backlog

Microsoft Bookings integration

Would allow teams to use Microsoft Bookings within Front.
about 2 years ago in New integration requests 0 Backlog

More options for frequency when scheduling Analytics reports

No description provided
over 4 years ago in Scheduled report - customisation 0 Backlog

Integration Request

Prospect wants WooCommerce Integration. 3 seats on Growth.
about 1 year ago in New integration requests 0 Will not do

Granular assignment limits

Giving Admins the ability to set complex limits such as “assign up to 1 chat and up to 5 emails to this teammates"
over 4 years ago in Load balancing 0 Backlog

Create resources (tags, inboxes) from rule editor

Allow tag and empty inbox creation from the rule editor to speed up creation.
over 4 years ago in Other (workflows) 0 Already available