ADD A NEW IDEA

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Add Helvetica Neue as a Font

No description provided
over 1 year ago in Composer 0 Backlog

Easily view Knowledge Base drafts

It would be helpful to be able to see any KB drafts in one place, maybe a folder or a filter in the KB admin section.
7 months ago in Knowledge Base 0 Backlog

Ability to feature new articles on KB homepage

It would be great to be able to feature new articles on the KB while also having them nested within the correct section/category. We want to be able to highlight new features to customers and have them in the right spot for people to find.
7 months ago in Knowledge Base 0 Backlog

Integration with Bigcommerce

Hi there, I was advised to reach out here to request that Front be integrated with Bigcommerce. Bigcommerce is like shopify in many regards and we would appreciate the chance to use Front with it.
7 months ago in New integration requests 0 Backlog

Support SSO JIT user provisioning

No description provided
7 months ago in Login and SSO settings 0 Backlog

Create an appointment from an email

Be able to create an appointment from an email and info from the email is automatically populated in the email. It could also add the person who sent the email as a guest or guest suggestion.
about 1 year ago in Cal/scheduling efficiency 0 Backlog

"Don't remind me again" for messages I need to forward and not @ people in

There are many points when by policy I am required to forward a message and copy in the relevant team. I know I can @ my teammates in Front, it's a great feature, and I use it often. I don't need to be reminded about it anymore, I haven't forgotte...
7 months ago in Core Product Experience 0 Backlog

Bulk change user preferences/attributes

Admins can select a subset of teammates and update certain settings in bulk. Users are still free to update the preference after the bulk update.
almost 3 years ago in Bulk updates 1 Backlog

offer a create new conversation button from a conversation

sometimes I have a new conversation opened and I have to go back to the main Front App to create a new conversation, it would be nice to have a create new conversation from an existing email conversation or a shortcut to create a new conversation ...
7 months ago in Compose - write efficiently with quality 0 Backlog

Require tag: add new tags to the list automatically

Idea: "select a tag among children tag of tag X" This would be very helpful if you have a "Incident type" list of tag and you add new types as they happen.
over 2 years ago in Other (workflows) 0 Backlog