All ideas

Showing 1191 of 1191

CSAT: Customize text in survey page

Ability to customize text in Customer Satisfaction surveys.

over 2 years ago in CSAT - Customisation - general 4 Backlog

Configure business hours and shifts as a calendar

Instead of "From 9 to 5 from Mon to Fri", be able to say "From 9 to 5 from Mon to Fri, except on Dec 25, Jan 1, etc". This allows to take plan for holidays, teammate PTOs, company events, etc.

almost 3 years ago in OOO - Analytics 1 Backlog

41 VOTE

Filter contacts in the contacts manager

Being able to filter contacts in the contacts manager by attributes such as account, source, last updated, etc.

over 2 years ago in Contacts Manager 0 Backlog

41 VOTE

Google directory sync

Sync external contacts from Google Contacts into Front

over 2 years ago in Developer Platform 0 Backlog

40 VOTE

Ability to hide the left sidebar

Ability to hide left sidebar to focus just on the conversations list and reading pane

10 months ago in P1 navigation - left pane 3 Backlog

39 VOTE

Configure the sidebar to show teammates who are "available"

Would help large teams be able to see exactly who is online, especially when the teams all have different starting times and work across the globe.

8 months ago in Core Product Experience 4 Backlog

38 VOTE

Allow drafts to be tagged

The ability to tag drafts would be useful so that the user is allowed to "sit" on an email for a while, and not forget to tag it after sending. Currently, the only way to apply a tag to a draft is to schedule it for sending later, and then cancel ...

8 months ago in Shared drafts 1 Backlog

37 VOTE

Rule action to mute unsubscribe conversation

No description provided

over 2 years ago in Missing core rule actions 3 Backlog

36 VOTE

Ability to reorder articles manually in the knowledge base

Today, the order in which articles appear in a KB depends on when they were last modified. Users are unable to manually update the ordering. This feature would allow users to change the order in which articles show up.

3 months ago in Knowledge Base 2 Backlog

35 VOTE

Create & view events from ICS files

No description provided

about 2 years ago in Create New Event 0 Backlog

Please enter your email address

FILTER BY CATEGORY