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Add contact notes to dynamic variables in rules

When a request comes in from a known content it would be nice to extract the notes from a contact and paste them into the conversation as a comment so all context stored in a Contact is immediately viewable by the agent. It would save time clickin...
over 1 year ago in Smart rules 0 Backlog

New tools to recognize phishing attempts.

Due to an increase in phishing emails lately and a possible influx of more capable attempts with the advancements in AI tech it's important to make sure there are processes in place to catch them before they can cause issues. The idea is a new rul...
over 1 year ago in Rule actions 0 Backlog

Ability to resize left nav bar in Admin Settings

From Admin Settings, I cannot view the full workspace name. I'd like the ability to either re-size p1 in Admin Settings or be able to view the full workspace name.
over 1 year ago in Core Product Experience / Settings 0 Backlog

Allow a {{dynamic variable}} to display multiple items, 1 per recipient

For example, if I send an email to 10 people with {{first_name}}, the variable will fill out the first name for each contact in the recipient list.
over 1 year ago in Message templates 0 Backlog

Allow for multiselect in custom field dropdown

No description provided
over 1 year ago in Contacts 0 Backlog

Ability to filter specific contacts from several different lists to send an email to

For example if I had list A and list B and I wanted to quickly send an email to only the contacts that were on both lists, that would be extremely helpful to our team.
over 1 year ago in Contacts 1 Backlog

Receive daily email with the day's agenda from Front Calendar

Receive an email with the day's agenda
over 1 year ago in Calendar View 0 Backlog

Shareable "message link" in the URL bar

Option to see shareable "message link" in the URL bar as Standard. I would appreciate it, because I often create backlinks between conversations. I often use the "save to notion" extension and it uses the URL, that is shown in the Browser
over 1 year ago in Core Product Experience 0 Backlog

Log messages as emails to Hubspot, not Notes

At the moment, emails are only added as Notes within HubSpot - not as actual copies of the emails received from contacts - which can be altered after the fact & easily skew reporting.
over 1 year ago in Existing integrations 0 Backlog

Method CRM integration

https://www.method.me/
over 1 year ago in New integration requests 0 Backlog