Admin Experience

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Give non-admins permission to manage shifts

Add a new permission for managing shifts that can be added inside a custom role. This enables teammates other than full Workspace admins to manage shifts.

over 2 years ago in Increase granularity of admin permissions / Teammate availability 0 Backlog

2 VOTE

Restrict individual channels

Ability to restrict end-users from adding individual channels

7 months ago in Admin Experience 0 Backlog

3 VOTE

Allow company branding to replace loading screens and placeholders

Front has jokes and graphics on loading pages and empty panes. It would be really nice to be able to disable or rebrand the messages and images for the company.

11 months ago in Admin Experience 0 Backlog

12 VOTE

Restrict conversation actions for a specific inbox i.e. View-only inbox access

Today, teammates can be given different sets of conversation permissions (e.g. ability to send a reply) between different Workspaces. However, creating a dedicated Workspace just for this purpose can be over-the-top and have undesired side effects...

over 3 years ago in Conversation/inbox permissions 1 Backlog

5 VOTE

Export tags to CSV

Provide an overview off all tags when doing housekeeping and auditing. This could be a global export and/or per-Workspace.

over 1 year ago in Admin Experience 0 Backlog

2 VOTE

Trash specific messages (without hard deleting them)

Ability to trash specific messages in a conversation, but not har delete them.

8 months ago in Manage conversation content 0 Backlog

11 VOTE

Send notification when conversations is reported as phishing or spam

Allow admins to configure an address that phishing emails should be sent to

over 3 years ago in Admin Experience / Channel management / Security 1 Backlog

3 VOTE

Connect multiple companies in Front

As the manager of a group of multiple companies, I would like the ability to connect all my companies in Front. Currently, Front only supports a single company per account, and while the Workspace feature is interesting, it does not fully address ...

12 months ago in Workspaces 1 Backlog

1 VOTE

Turn off ability to edit the subject

No description provided

4 months ago in Admin Experience 0 Backlog

10 VOTE

Use teammate groups to share Views

Share a View with a teammate Group, and pin it to their sidebar. This allows teammates to work from a shared backlog of conversations from certain inboxes and/or certain tags. This is quicker than manually selecting a list of teammates, and also m...

over 3 years ago in Object/resource management / Teammate Groups 0 Backlog

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