Admin Experience

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Restrict conversation actions for a specific inbox i.e. View-only inbox access

Today, teammates can be given different sets of conversation permissions (e.g. ability to send a reply) between different Workspaces. However, creating a dedicated Workspace just for this purpose can be over-the-top and have undesired side effects...

over 3 years ago in Conversation/inbox permissions 1 Backlog

1 VOTE

Blocked account filter for admins

Dear Front Community, As an operations tool administrator, I periodically need to identify and remove blocked user accounts from our system. To streamline this process, I am requesting a feature enhancement for our application. Specifically, I ...

4 months ago in Admin Experience 0 Backlog

3 VOTE

Allow company branding to replace loading screens and placeholders

Front has jokes and graphics on loading pages and empty panes. It would be really nice to be able to disable or rebrand the messages and images for the company.

11 months ago in Admin Experience 0 Backlog

2 VOTE

Restrict individual channels

Ability to restrict end-users from adding individual channels

8 months ago in Admin Experience 0 Backlog

1 VOTE

Audit trail / action logbook

When using Front I would like to track my actions with an logbook. Today I unfortunately archived 1 mail to many and to search back this archived mail is quit a challenge. An logbook with all action took per user (maybe admin oversight on all user...

4 months ago in Admin Experience 0 Backlog

5 VOTE

Export tags to CSV

Provide an overview off all tags when doing housekeeping and auditing. This could be a global export and/or per-Workspace.

over 1 year ago in Admin Experience 0 Backlog

2 VOTE

Trash specific messages (without hard deleting them)

Ability to trash specific messages in a conversation, but not har delete them.

8 months ago in Manage conversation content 0 Backlog

11 VOTE

Send notification when conversations is reported as phishing or spam

Allow admins to configure an address that phishing emails should be sent to

over 3 years ago in Admin Experience / Channel management / Security 1 Backlog

3 VOTE

Connect multiple companies in Front

As the manager of a group of multiple companies, I would like the ability to connect all my companies in Front. Currently, Front only supports a single company per account, and while the Workspace feature is interesting, it does not fully address ...

12 months ago in Workspaces 1 Backlog

10 VOTE

Use teammate groups to share Views

Share a View with a teammate Group, and pin it to their sidebar. This allows teammates to work from a shared backlog of conversations from certain inboxes and/or certain tags. This is quicker than manually selecting a list of teammates, and also m...

over 3 years ago in Object/resource management / Teammate Groups 0 Backlog

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