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Admin Experience

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Manage plugins for teammates

Admins can manage which plugins will appear for users on their right hand side panel.
almost 2 years ago in Admin Experience 0 Backlog

Restrict conversation actions for a specific inbox i.e. View-only inbox access

Today, teammates can be given different sets of conversation permissions (e.g. ability to send a reply) between different Workspaces. However, creating a dedicated Workspace just for this purpose can be over-the-top and have undesired side effects...
over 3 years ago in Conversation/inbox permissions 1 Backlog

Notify admins when a new company admin is added

It would be helpful if there would be an option to configure an alert to notify a specific email or all company administrators if anyone was granted company administrator authority.
8 months ago in Admin Experience 0 Backlog

Allow company branding to replace loading screens and placeholders

Front has jokes and graphics on loading pages and empty panes. It would be really nice to be able to disable or rebrand the messages and images for the company.
12 months ago in Admin Experience 0 Backlog

Restrict individual channels

Ability to restrict end-users from adding individual channels
8 months ago in Admin Experience 0 Backlog

Send notification when conversations is reported as phishing or spam

Allow admins to configure an address that phishing emails should be sent to
over 3 years ago in Admin Experience / Channel management / Security 1 Backlog

Use teammate groups to share Views

Share a View with a teammate Group, and pin it to their sidebar. This allows teammates to work from a shared backlog of conversations from certain inboxes and/or certain tags. This is quicker than manually selecting a list of teammates, and also m...
over 3 years ago in Object/resource management / Teammate Groups 0 Backlog

Trash specific messages (without hard deleting them)

Ability to trash specific messages in a conversation, but not har delete them.
8 months ago in Manage conversation content 0 Backlog

Manage an individual teammate's Group membership

An admin can view which teammate Groups a given teammate belongs to, but it can only be edited from the teammate Groups. This means that I want to add a user to multiple teammate Groups I must navigate to each one.
over 2 years ago in Teammate Groups 0 Backlog

Blocked account filter for admins

Dear Front Community, As an operations tool administrator, I periodically need to identify and remove blocked user accounts from our system. To streamline this process, I am requesting a feature enhancement for our application. Specifically, I ...
4 months ago in Admin Experience 0 Backlog