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Ability to set calendar location as remote or in the office

No description provided
about 2 years ago in Calendar View 0 Backlog

No default selection of send channel when creating draft

No description provided
over 1 year ago in Composer 0 Backlog

Filter "exclude calendar updates" to be on by default or to remember last state

Description: The "Exclude calendar updates" filter below the search bar is not enabled by default. Users with a lot of calendar updates in the results that are not valuable, must click on this filter for almost every search. Request: Make this fil...
over 1 year ago in Filters - Search hints 0 Backlog

More customizable desktop app

"I wish we could customize the desktop app view more than the two options currently available (default and compact)"
10 months ago in Desktop 0 Backlog

Ability to update subject for the update conversation API

When replying a message to a conversation with API, the subject is automatically updated to "Re: " And now I want to change them back by API, but update conversation API can not update conversation's subject title, which should be there, so I requ...
over 1 year ago in Developer Platform 0 Backlog

Require tag rule not triggering on move

Ability to choose the trigger: archive or move, but not both as is the case today.
over 2 years ago in Advanced rule conditions and actions 0 Backlog

Match Contact using reply-to in email

This would be handy for web form submissions. Since the email has to be from the contact for the message to be attached to the contact record (no way to set the contact once the message is received), we make our form submissions set the from addre...
over 1 year ago in Contacts 0 Backlog

Ability to generate contact lists dynamically based on custom fields

Instead of having static contact lists, they should be dynamically updated based on contact lists. This will ensure that the right people are getting emailed every time without having to remember to manually update organizational changes. For exam...
10 months ago in Contacts / Custom fields 0 Backlog

Add "seen" event in webhook API support

To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.
over 1 year ago in Core API 0 Backlog

Attach from Front – ability to attach any email or document from anywhere in Front directly in the composer

When composing an email, attaching from anywhere in Front would be useful so that users can query across emails and attachments. Customers are often referencing things in other conversations.
10 months ago in Compose - write efficiently with quality 0 Backlog