Drop Down Field on Support Form
Currently the support forms only only allow text boxes. It would be very useful to allow drop-down boxes so that customers could choose from a selection of (assessments in our case) that they need with so we can route the incoming support request more effectively. They don't always give us that context even though we ask for it.
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ADMIN RESPONSEJul 24, 2025
Your idea is now live and open for voting.
This was added on the portal submission forms, but we also need it on the form channel forms.