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iMessage / Apple Business Chat Channel integration

Ability to integrate iMessage Business Chat as a channel in Front.
almost 5 years ago in New integration requests Backlog

Allow drafts to be tagged

The ability to tag drafts would be useful so that the user is allowed to "sit" on an email for a while, and not forget to tag it after sending. Currently, the only way to apply a tag to a draft is to schedule it for sending later, and then cancel ...
about 3 years ago in Shared drafts Backlog

Ability to create templates using HTML

Templating is currently limited to basic text formatting. The ability to use custom HTML templates would open up the possibility of using Front to send emails with richer branding and formatting (especially in bulk/sequence emails), like many othe...
about 3 years ago in Core Product Experience Backlog

Ability to add and remove inbox delegations for other teammates

Front's inbox delegation feature allows you to give another user temporary access to your inbox (to view and take some actions, but not respond or comment by impersonating you). It means that if a customer writes into that individual inbox, it won...
over 4 years ago in Admins can control more teammate settings Backlog

Subject line always visible in composer and individual message view

This will make updating subject lines easier.
about 3 years ago in Core Product Experience Planned

Time Off Calendar

I'd like Team member Time Off to populate on the calendar. That way, when looking at the week and scheduling meetings/assigning projects, we can see whom will not be in office
over 2 years ago in Calendar View Backlog

Message templates for comments

Be able to create message templates for comments the way you can for emails today.
over 4 years ago in Comments / @ mentions Backlog

Improve look & feel of the Front Knowledge Base

When you vote, please specify which one(s) of the below you are interested in. Please also feel free to add new ones via comments. customize color of site header beyond just light and dark adjust grid layout / density of categories custom icons in...
almost 2 years ago in Knowledge Base Backlog

[language] AI summarize in a specific languages

Be able to specify the language of the Summary.
almost 3 years ago in AI / AI language / AI summary Backlog

Rule action to snooze conversation

Ability to snooze a conversation from rules.
about 5 years ago in Missing core rule actions Backlog