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Dynamic Objects: "Only identify text patterns in messages" Option

Include option to:"Only identify text patterns in messages" Reduces spam in comments when users do not need the context every time the ID is mentioned.
19 days ago in Dynamic objects 0 Backlog

Apply logic rules to CSAT in signatures - to prevent it appearing for certain domains

We currently use CSAT survey in our collegues signatures. However i want to prevent this from appearing when we email certain domains (for instance internally. Having the ability to apply logic to say "Only show CSAT score link when X tag is visib...
19 days ago in CSAT - Customisation - Survey / Workflows 0 Backlog

Quoted Reply on Telegram or WhatsApp

I've noticed that quoting messages in replies isn't supported for Telegram and WhatsApp via Front. Replies sent through Front don't show the "in reply to message" format, unlike direct replies from personal Telegram on mobile, leading to them appe...
20 days ago in Developer Platform 1 Backlog

Remove our Front users from Knowledge Base analytics

It would be great to see KB anaytics without including any of our Users that are signed into Front when they view the articles. This would help us to see only the data from what our Customers are viewing/searching/clicking on
20 days ago in Knowledge Base 0 Backlog

List Picker Message Support for Whatsapp

List Picker Message Support for Whatsapp. Currently we do not support and they do not get imported as a result.
20 days ago in WhatsApp 0 Backlog

Make certain sections, categories and articles on the Front Knowledge Base locked so only certain people can edit them

We have our HR policies on our knowledge base as well as team specific processes and information for training etc, and we have had to revoke certain knowledge base content creator's access to edit their team specific processes because we do not wa...
20 days ago in Knowledge Base 0 Backlog

Add a forward button next to the reply button so it's more easily accessible

No description provided
20 days ago in Core Product Experience 0 Backlog

Allow the ability to toggle off image links upon hover

When one hovers over images in emails, the standard functionality is to show the image link very large and clear. However, image links with many UTMs and/or long URLs often take up way too much space and can affect the browsing experience of the e...
21 days ago in Core Product Experience 0 Backlog

Edited Comments via API webhook

When a comment is added, it is sent via API webhook but if that same comment is edited, this data is not sent via API
21 days ago in Developer Platform 0 Backlog

Duplicate existing Dynamic Object

I have an existing Dynamic Object that I want to duplicate because I want to create many DO with similar configuration with small differences between them. That would be nice to have.
24 days ago in Dynamic objects 0 Backlog