Compose - write efficiently with quality
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1
VOTE
Add Tags as a new field in the composer (i.e. To, CC, BCC, Subject, Tags)
Could you please move the Tags in the message composer UI to facilitate the use of TAB to add tags? Meaning that after entering the "To" field into the composer field, you'd be able to TAB to the tags and more easily add a tag to an email.
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1
VOTE
Ability to sync all messages to sender/recipient similar to Twilio/SMS channels
When you hit compose and create a new message it would be preferred if a setting existed that would automatically thread message to an existing thread if the sender/recipient is the same. Currently Front will always create a new conversation when ...
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1
VOTE
1
VOTE
1
VOTE
Dynamic variable for time-of-day greeting
Sometimes you don't have the customer's name, and you need something more formal than hi or hello. Or perhaps you have the customer's name, but you just want to be more formal than hello [name]. That's why we would like to see a message variable f...
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Backlog
1
VOTE
Adding "Reply as a New Conversation" as an Option
Our team would like to be able to reply as a new conversation to ease the ability for "Side Conversations" to happen with emails. For example, there may be a conversation with many participants that you'd like to keep on the original conversation,...
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1
VOTE
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VOTE
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VOTE
1
VOTE
Tab Through to Dynamic Message Template Fields
I'd love to have to have the ability to tab through/to fields we need to upate with each email in message templates. Like custom fields that a user can open an email, insert the template, and then tab through to insert the data pertinent to that e...
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