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Snooze for a set day/time

snooze option to set for a set day/time, (i.e. the day you come back from a vacation)
over 1 year ago in Snooze 0 Backlog

Ability to directly auto assign to the replying teammate on a conversation that already has an assigned teammate.

It would be great to have a setting in the team inbox to be able to auto shift assignee to the individual who replies back within the a conversation that has someone already assigned to it. This would allow our teammates to quickly reply and not h...
over 1 year ago in Assigning 0 Backlog

Hide my auto-responder messages from conversation threads

No description provided
over 3 years ago in P3 display 1 Backlog

Include outbound (my replies) emails in "newest" sort in personal inbox

Today's Options: The "newest" sorting allows users to always get the latest email on top, but outbound emails (my replies) are excluded from being considered "new". My replies do appear on top on the "newest unreplied" sorting, but then I don't ge...
over 1 year ago in P2 display - conversation list 0 Backlog

Display the most recent sender's name first in the conversation list preview

Currently Front does not display the most recent sender's name and it is often the cause of a person being addressed incorrectly. Provide a setting to change the name that is displayed in the inbox to the person who most recently sent the email.
over 1 year ago in P2 display - conversation list 0 Backlog

Better alerting when an email fails to send.

When an email fails to send because of a suppressed or incorrect email, an emailed alert should accompany this. I'm finding the small note in the comment section of the message isn't helpful when using Send & Archive.
over 1 year ago in P3 display / Triage - get to inbox 0 0 Backlog

Availability status (Available, Out of Office, Do Not Disturb, etc) shown next to assignee name when a conversation is already assigned

When assigning to another Front user, their availability status is listed next to their name in the drop down assignment window. However, there is no availability status shown for the assignee once it has been assigned to them - a coloured circle ...
over 1 year ago in Assigning / Teammate availability 0 Backlog

Pin parent tag and ALL nested tags to sidebar

Context: users migrating from folder-based email systems (Outlook) find it difficult to accept lack of folders. Front's answer is: use tags. However, unless you know that a tag exists, it is often difficult to find them, so users end up creating s...
12 months ago in Tags 0 Backlog

Create Default Option/viewing always last message in thread

it is important when there is a conversation with many participants to view always the last sent message when you search it and open it instead of touching the button jump to most recent .
12 months ago in P3 display 0 Backlog

Customize the default time of 'Day & Time' snooze option

As a user who leverages snooze frequently, I'd like to change the 'Day & Time' snooze option to default to when I start my day (at 8am, instead of 9am), after a date is selected. I'd be able to snooze conversations accurately, with less clicks.
over 1 year ago in Snooze 0 Backlog