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Core Product Experience

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Allow users to split non-email conversations

For many third-party channels, messages and call logs tied to one contact thread in one long conversation, which can be messy for users. The ability to split these messages into new conversations will help to organize their communications better i...
8 months ago in Core Product Experience / Developer Platform 0 Backlog

Sort conversations list by sender

Ability to sort the conversations list by sender or "from" address. This is something that is able to be done today in Outlook, and can be key to certain users' workflows.
over 1 year ago in P2 display - conversation list 1 Backlog

Private comments / notes to self on conversations

Also: notes without a conversation
over 1 year ago in Comments / @ mentions 1 Backlog

Create & view events from ICS files

No description provided
about 3 years ago in Create New Event 7 Backlog

Keep calendar reminder notifications visible until manually dismissed

Make calendar reminders more obvious either visually or with sound.
over 3 years ago in Event notifications 2 Backlog

Give customer the choice between multiple 3rd party spell checkers

Currently Front supports spell checking using Grammarly. However, some customers would prefer to have the choice the use other spell checkers, like Microsoft spell checker, as there are cases where they can provide better suggestions.
7 months ago in Composer 1 Will not do

Ability to duplicate message template

Ability to copy message templates.
almost 2 years ago in Message templates 2 Backlog

Drag & drop attachments from Front emails on Mac

Currently, it's impossible to drag&drop attachments from Front to external applications (such as Google Chrome, Drive etc.) on Mac. It is possible on PC but not on Mac. This is a huge productivity killer and therefore will make a very big impa...
about 1 year ago in Attachments 0 Backlog

Full preview of message template

Our team sometimes needs to preview a full message template before selecting it, so it would be great to have a way to do this without having to select the message template. Have a preview button option that pulls up a modal with the full template.
6 months ago in Core Product Experience 1 Backlog

Subject line always visible in composer and individual message view

This will make updating subject lines easier.
over 1 year ago in Core Product Experience 1 Backlog